Frequently Asked Questions

Credit Manager is a modern digital system designed specifically for shop owners to manage customer credits, track payments, and maintain financial records securely in one place. It replaces traditional paper-based credit books with an efficient digital solution.

Credit Manager is designed for any retail business owner in Qatar, UAE, Kuwait, and Saudi Arabia who wants to manage customer credits digitally. This includes grocery stores, hardware shops, textile merchants, and other retail businesses.

No installation required! Credit Manager is a web-based application accessible through any modern web browser. Simply sign up and start using it immediately on any device with internet access.

Buyers can access their credit history by logging in with their shop ID and national ID through the buyer portal. They'll see a complete view of their credits, payments, and current balance.

Yes! You can generate and download various reports:
• Monthly credit statements (PDF/Excel)
• Individual buyer histories
• Payment collection reports
• Custom date range reports

All data updates happen in real-time. As soon as you add a credit or payment entry, it's instantly reflected in the system and visible to both shop owners and buyers.

We take security seriously. Your data is protected by:
• End-to-end encryption
• Secure cloud storage
• Regular security audits
• Strict access controls
• Regular backups

Simply click "Forgot Password" on the login page and follow the reset instructions sent to your registered email. For security reasons, passwords can only be reset through your verified email address.

We offer multiple support channels:
• Email: support@shopcredit.com
• Phone: +974 1234 5678
• Live chat (coming soon)
• Help center documentation